1. Introduction
Welcome to Sibani Africa! These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms.
2. User Access
You do not need to create an account to browse or purchase products.
Creating an account is optional but may provide additional benefits such as order tracking and faster checkouts.
Sibani Africa reserves the right to suspend or terminate accounts for fraudulent or illegal activities.
3. Product Information & Pricing
We strive to provide accurate product descriptions and pricing.
Prices are subject to change without prior notice.
In case of pricing errors, Sibani Africa reserves the right to cancel orders.
4. Orders & Payment
All orders are subject to availability and confirmation.
We accept payments via Mobile Money (M-Pesa, Airtel Money), Credit/Debit Cards, and PayPal.
Orders will only be processed upon successful payment.
5. Shipping & Delivery
Delivery timelines vary depending on location and selected shipping method.
Customers are responsible for providing accurate shipping details.
Sibani Africa is not liable for delays caused by third-party logistics providers.
6. Warranty & Repairs
Products sold on Sibani Africa may come with a manufacturer warranty.
Warranty claims must be made directly with the manufacturer unless stated otherwise.
Sibani Africa does not cover damages due to misuse, accidents, or unauthorized modifications.
7. Intellectual Property
All content on the website (logos, images, text) belongs to Sibani Africa or its partners.
Unauthorized use or reproduction of any content is strictly prohibited.
8. Limitation of Liability
Sibani Africa is not liable for any indirect, incidental, or consequential damages.
We are not responsible for delays, losses, or issues caused by third-party providers.
9. Amendments to Terms
Sibani Africa reserves the right to update these terms at any time.
Continued use of our website implies acceptance of the updated terms.
10. Contact Information
For any inquiries, complaints, or support, contact us at:
📧 Email: [email protected]
📞 Phone: +254 715 684 715
By using Sibani Africa, you agree to these Terms of Service. Thank you for shopping with us!